Customer Service Survey

How did you hear about us?

Why did you choose this clinic?

Was this your pet's first visit?

Were our hours convenient?

The waiting room was clean & comfortable.

The receptionist was friendly and efficient.

The receptionist was helpful and competent.

The technician was knowledgeable and helpful.

The veterinarian we saw was

The veterinarian was professional in manner and appearance.

The veterinarian was friendly and courteous.

The veterinarian showed an interest in my pet.

The veterinarian answered my questions clearly & completely.

The veterinarian provided treatment to your satisfaction.

Were you provided with an estimate?

Were the fees explained to you?

Were the fees within your expectations?

Was your wait time reasonable?

My overall experience was positive.

I would recommend the practice to friends and family.

Recommendations or Comments

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