About Our Hospital
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Visa MasterCard Debit We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
Please call (905) 434-2885 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
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How do I get my password?
If you are a client of our clinic, you can obtain your password by calling our clinic directly at 905-434-2885 or by e-mailing thicksonroadpethospital@bellnet.ca. Our staff will confirm your association…
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Where is your clinic located?
Our clinic is located at 1650 Victoria St. E. in Whitby, Ontario. We are between the Home Depot and the PetsMart.
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What do I do in the case of an emergency and your clinic isn’t open?
We are fortunate in Durham Region to have a full service, after hours emergency clinic to provide care for your pet when we are not available. This emergency clinic has…
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What are your hours of operation?
Our regular business hours are: Monday: 8:00am – 7:00pm Tuesday: 8:00am – 7:00pm Wednesday: 8:00am – 7:00pm Thursday: 8:00am – 7:00pm Friday: 8:00am – 7:00pm Saturday: 9:00am – 5:00pm Sunday:…
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Why do you have password-protected areas on our website?
In some cases, our professional governing body requires that we have a veterinary–client relationship with pet owners before communicating certain information to them. Also, some educational and informational sections of…
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